Terms of Service

Your use of the Service is subject to these Terms, our Privacy Policy, and our COPPA Disclosure. By using the Service you also agree to those documents, which are incorporated into these Terms by reference.

We may update these Terms from time to time as described in Modifications to the Service. If a change is material, we will notify you by email and ask you to re-accept before continuing.

To use the Service you must:

• Be at least 18 years old;
• Be the parent or legal guardian of any child whose first name, age, or related information you enter into the Service;
• Have the legal capacity to enter into a binding contract;
• Not be barred from receiving services under U.S. or other applicable law (including export control and sanctions regulations); and
• Use the Service only for personal, household purposes — the Service is not intended for any commercial, broadcast, or public-performance use of the generated stories.

If you do not meet all of these requirements, you may not use the Service.

To use the Service you must create an account using your email address and a password, or by signing in with a supported social login (currently Google). You are responsible for:

• Providing accurate registration information and keeping it current;
• Keeping your password (and, if you use a social login, your underlying account) confidential and secure;
• All activity that occurs under your account — whether or not you authorised it.

Notify us immediately at support@parentwhisper.app if you suspect any unauthorised access. We may suspend or terminate accounts that show signs of compromise to protect you and other users.

You can cancel your subscription at any time from your account page (Manage account → Cancel subscription). Cancellation takes effect at the end of the current billing period, and you will continue to have access to the Service until then.

Refunds. Because the Service is delivered digitally and is consumed as you use it, all charges are non-refundable except where required by law or at our sole discretion. We will refund the most recent monthly charge in good faith if:

• You contact us within 14 days of the charge, and you have generated five (5) or fewer stories during that billing period; or
• The Service was materially unavailable for an extended period and we cannot remedy the situation.

Refund requests should be sent to support@parentwhisper.app.

You agree not to use the Service to do any of the following, and not to authorise or encourage anyone else to do so:

• Submit prompts intended to generate content that sexualises a minor, glorifies self-harm or suicide, encourages violence, promotes hatred or discrimination against a protected group, or that would otherwise violate applicable law;
• Upload someone else’s voice recording without their informed, written consent;
• Use the synthesized voice output to impersonate a real person in any way that could mislead, defraud, or harm anyone — for example, to create scam phone calls, deepfake messages, or fake celebrity recordings;
• Distribute, publicly perform, broadcast, or commercialise the generated stories without our written permission. The Service is licensed for personal, household bedtime use only;
• Reverse engineer, decompile, disassemble, or attempt to extract the source code or AI models behind the Service;
• Use any automated means (bots, scrapers) to access, query, or monitor the Service in a way that imposes an unreasonable load on our infrastructure;
• Probe, scan, or test the vulnerability of our systems or attempt to breach our security or authentication measures;
• Resell, sublicense, or transfer your account to anyone else.

We screen story prompts automatically. If a prompt triggers a safety flag, we will decline to generate a story and may instead surface a referral (for example, to a crisis hotline). Repeated violations may lead to suspension or termination of your account.

You retain all rights in the content you submit to the Service — your voice recording, your child’s first name and age band, and the concerns you describe (collectively, “User Content”).

To operate the Service for you, you grant us a worldwide, non- exclusive, royalty-free licence to:

• Process your voice recording with our cloning provider to produce a synthesized voice tied to your account;
• Submit your story prompts to our language-model providers to generate stories on your behalf;
• Store and replay the resulting stories for you within the Service.

This licence ends with respect to a piece of User Content when you delete that content (or your account), subject to short technical retention periods needed to remove the data from our backups and our subprocessors.

By submitting a voice recording, you represent and warrant that the recording is of your own voice, or of a voice for which you hold all rights, permissions, and consents required to use it in this way.

The stories produced by the Service are generated by AI models from your inputs. You are free to use, save, and play the stories generated for you within your household. Subject to the restrictions in Acceptable use, we do not claim ownership of the specific story outputs generated for you.

You acknowledge that:

• AI-generated content can be inaccurate, unexpected, or contain mistakes. Read each story before playing it to your child if you have any concerns.
• Two parents who submit similar prompts may receive similar or even substantially identical stories. We cannot guarantee uniqueness.
• The Service is not a substitute for professional advice from a paediatrician, psychologist, or other qualified professional. If your child is in distress or you suspect abuse, neglect, or a medical emergency, seek help from a qualified professional immediately.

The Service — including the software, design, logos, written content, prompt templates, story structures, the “ParentWhisper” name, and all other elements not part of your User Content — is owned by YCJW FBA LLC or our licensors and is protected by intellectual-property law.

We grant you a limited, personal, non-exclusive, non- transferable, revocable licence to access and use the Service for personal, household purposes during the term of your subscription. All rights not expressly granted are reserved.

If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, worldwide, irrevocable, royalty-free licence to use that feedback for any purpose — including incorporating it into the Service — without obligation or compensation to you.

The Service relies on third-party services (the subprocessors listed in our Privacy Policy). Your use of those services through the Service is also subject to those providers’ own terms. We are not responsible for the acts, omissions, or content of any third-party service.

These Terms apply for as long as you have an account with us. You can terminate at any time by deleting your account from Settings or by emailing us at support@parentwhisper.app.

We may suspend or terminate your account, with or without notice, if we reasonably believe you have violated these Terms, if we are required to do so by law, or if continuing to provide the Service to you poses a risk to us or to other users. We may also discontinue the Service entirely with at least 30 days’ advance notice; in that case we will refund any prepaid fees for service not yet delivered.

Sections that by their nature should survive termination — including ownership, disclaimers, limitations of liability, indemnification, governing law, and arbitration — will survive.

We are constantly improving the Service. We may add, modify, or remove features at our discretion. If we make a material adverse change, we will notify you by email at least 30 days in advance so you can decide whether to continue. We may update these Terms in the same way; continued use of the Service after a material update constitutes acceptance of the updated Terms.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY, APPROPRIATENESS, OR THERAPEUTIC EFFECT OF ANY STORY GENERATED BY THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL YCJW FBA LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICE — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY EVENT, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

You agree to indemnify, defend, and hold harmless YCJW FBA LLCand our officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of:

• Your violation of these Terms;
• Your User Content, including any voice recording you submit;
• Your use of the Service in a way not authorised by these Terms; or
• Your violation of any third-party right, including any intellectual-property or privacy right.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defence of such claims.

These Terms and any dispute arising out of or in connection with them are governed by the laws of the State of California, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

• Entire agreement. These Terms, together with the Privacy Policy and the COPPA Disclosure, are the entire agreement between you and us regarding the Service and supersede any prior agreements.
• Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions will continue in full force and effect.
• No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Electronic communications. You consent to receive electronic communications from us. Notices sent to the email address on your account are deemed received when sent.
• Force majeure. We are not liable for any delay or failure to perform caused by circumstances beyond our reasonable control, including acts of God, war, civil unrest, government action, labour disputes, or failures of third-party services.

Questions about these Terms? Email support@parentwhisper.app or write to:

YCJW FBA LLC
Attn: Legal
c/o Republic Registered Agent Inc., 3400 Cottage Way, Ste G2, Sacramento, CA 95825